Customer Help Center - FAQs

Q. How do I speak to someone about products / services, who would I talk to?

A. Our Sales Team would be happy to answer any questions you may have regarding product, services, samples, evaluations, presentations and price quotations. Contact our Sales Team at gene@clsimage.com.

Q. How do I place an order or make a change to my order?

A. Our Customer Care Team will be happy to assist you with your order. Contact Customer Care at customercare@clsimage.com.

Q. How do I get an order ahead of my normal delivery schedule?

A. Our Service Management will be happy to assist you with your request. Contact our Service Team at customercare@clsimage.com.

Q. What colors of table linen and napkins do you offer?

A. Click here to see what colors we have to offer.

Q. Do you sell hats and shirts?

A. We offer a full selection of wearing apparel that can be customized for your business. Go to www.companycasuals.com/Continental_Linen to browse the catalog.

Q. If I have questions about my statement, billing information or payments who should I talk to?

A. Our Account Receivable manager can assist with the following questions regarding payment information, current balance, copies of invoices or statements, tax exemption status and acceptable forms of payment. Contact A/R at ar@clsimage.com.

Q. How do I get a list of all of the products and services you offer?

A. Our Service Management will be happy to assist you with your request. Contact our Service Team at customercare@clsimage.com.

Q. How do I request a uniform size change?

A. Our Service Management will be happy to assist you with your request. Contact our Service Team at customercare@clsimage.com.

Q. Do you change your hours of operation for holidays?

A. We do make adjustments to our hours of operation based on the calendar dates of national holidays. Click here to see our upcoming delivery schedule for holidays.

Q. How are the weather and the roads?

A. Check the weather at www.wwmt.com/weather and check the road conditions at www.michigan.gov/mdot.